DOWNLOAD OUR APP.

Nivindel’s remote support application allows our staff to troubleshoot computers, servers, tablets, smart phones, routers and most other network connected devices over your existing internet connection.

Our app is a quick load version of RealVNC’s Instant Support software and will function through existing firewalls and/or your dynamic IP address configuration.

RealVNC Instant Support is guaranteed to be spyware, adware, and virus free. It doesn’t create or alter any existing registry entries, and can be easily removed at any time.

For servers running Unix, we provide remote system administration support via SSH.

Yes! Connections are secured by end-to-end 128-bit or 256-bit AES encryption, 2048-bit RSA keys and two-factor authentication. RealVNC Instant Support is certified PCI DDS, GDPR and HIPAA compliant. More information regarding RealVNC Instant Support’s security features can be found at RealVNC’s Security and Compliance information center.

RealVNC provides detailed instructions in their Knowledge Base on how to grant permissions to the RealVNC Instant Support on Apple Mac computers.

RealVNC’s privacy policy is located at https://help.realvnc.com/hc/en-us/articles/360002312178-Privacy-Policy

MICROSOFT WINDOWS

Remote support application for all versions of Microsoft Windows.

DOWNLOAD

APPLE

Remote support application for Apple computers, smart phones and tablets.

DOWNLOAD

ANDROID & LINUX

Remote support application for all  Android, ChromeOS and Linux devices.

DOWNLOAD

CONTACT OUR TEAM.

24/7 SUPPORT

Our team is always available.

SECURE

End-to-end encrypted remote support.

KNOWLEDGE

Rely on our depth of expertise.

We are available 24/7 to provide assistance.

Nivindel’s technical support team is available to help via phone, online chat, or remote control assistance.
CONTACT SUPPORT TEAM

IT SUPPORT FOR BUSINESS.

Outsourcing your IT support allows your business to take advantage of our expansive knowledge base. Often, in-house staff lack the knowledge and depth of experience to handle the large range of technical issues facing businesses today.

LET’S GET

OUR GEEK ON!